For all patients scheduled Monday, March 16th- Friday, March 20th 2020

**AS OF 3/16- all elective/non-urgent appointments are cancelled for 2 weeks. Disregard the rest of this post**

First- I want to thank all of you for being so understanding as we all try to navigate through this incredibly stressful time. OUR #1 PRIORITY at Wagner Pediatric Dentistry is the safety and well being of our patients, their families and our staff. We are committed to keeping you informed of any and all changes that may be happening in our office guidelines and scheduling practices. We hope everyone feels safe and if we work together, we can get through this.

I wanted to make all patients who are currently scheduled during the week of 3/16/2020-3/20/2020 aware of our updated office protocol. As health care providers we feel it is important to be available to our patients. Every day we receive new information from the CDC, ADA, Wisconsin Department of Health Services and the North Shore Health Department. Since the recommendations and information provided to us changes so frequently, we will make modifications as needed.

1. MOST IMPORTANT- If your child is scheduled and you do not feel comfortable keeping your appointment, please call our office at 414-939-3870 and our staff will help you find a time in the future to get your child seen.
2. PLEASE PLEASE PLEASE do not bring anyone to the appointment who is not needed. This means other siblings, family members, and especially the elderly. If you cannot find coverage for your other children, we recommend that you reschedule your child’s appointment.
3. We will be taking your child’s temperature before the visit to ensure they do not have an underlying fever. IF YOUR CHILD IS SICK- PLEASE RESCHEDULE THEIR APPOINTMENT (FEVER, COUGH or SHORTNESS OF BREATH)
4. We will be designating a specific seat for you and your family to sit while you wait to be called in. We will do our best to call each child in as soon as we can as to avoid unnecessary waiting.
5. While your child is being seen, rest assured that we take infection control very seriously. All surfaces, equipment and instruments have been thoroughly cleaned and sterilized (like always) between each patient. Our staff are abiding by all recommendations made by the CDC as to avoid any exposure (like we always do). Our staff has been thoroughly trained in infection control, hand hygiene and the importance of PPE (Personal Protective Equipment).
6. Because of a limited supply of PPE, we may be required to alter your child’s treatment plan to avoid certain procedures that cause higher than normal amounts of aerosol (basically microscopic spit particles). We hope you understand and apologize for any inconvenience.

If you have any questions or concerns please feel free to call our office at (414) 939-3870 or email us office@wagnerpediatricdentistry.com .