With the colder weather coming in, we will be implementing new check-in procedures at Wagner Pediatric Dentistry.
The morning of your appointment you will receive a text from our automated system stating:
“When you arrive at our office please wait in your car. For the safety of you and others we are limiting patients in the waiting area. Please let us know you have arrived by responding to this text and we will respond when your chair is ready.”
When you park your car, please respond to this text or call our office at 414-939-3870 to let us know you have arrived. When we are ready for you to walk into the office, we will reply with:
“Thank you for patiently waiting. We are now ready to see you. Please enter our office at your earliest convenience.”
Please try to arrive 5-10 minutes before your appointment to allow for extra time for you to walk to our office. Also, please make sure all necessary forms have been filled out ahead of time. We still require an updated COVID-19 Health Questionnaire to be filled out within 24 hours of your child’s dental appointment. You should have this questionnaire available in your child’s online portal. If you cannot complete them through our Patient Portal, please print and bring with your or we can complete them over the phone before you enter.
If someone else is bringing your child to the appointment, they need to call 414-939-3870 when they arrive as they will not receive text alerts.
If you have opted out of text reminders, you need to call our office at 414-939-3870 when you arrive. We will try to make the process as simple as possible.
Thank you for helping us implement these procedures to help us mitigate this virus and keep things running smoothly at the office. There will be a learning curve with this, so thank you for your patience and understanding.
-Dr. CJ Wagner